COSMICO

Terms of Service

Effective Date: August 5, 2026

Acceptance of Terms

By accessing or using the Cosmico Lanka website or purchasing our products, you agree to these Terms of Service.

If you do not agree, please do not use our services.

About Us

Cosmico Lanka operates under the mentorship and consultation of its Mother Body, FFMCE (Federation of Film Media Culture Entertainment), which builds diplomatic, cultural, and trade relations between Sri Lanka and South Korea. Cosmico Lanka's headquarters is situated at the Ceyko International Premises in Sri Lanka.

Business Location Premises:
COSMICO Building (Ceyko International Premises)
No. 835/10, Siyambalape Watta,
11700, Siyambalape,
Sri Lanka

Telephone: +94 70 774 6746

Email: cosmicolanka@gmail.com

Mother Body & Advisory Consultant: Federation of Film Media Culture Entertainment (FFMCE)

Products

We strive to provide accurate descriptions and images of our products.

Actual packaging, colors, or appearance may vary slightly from website images.

Pricing

Prices are displayed in Sri Lankan Rupees (LKR) unless otherwise stated.

We reserve the right to update pricing without prior notice.

Orders

Orders are subject to acceptance.

We reserve the right to:

  • Decline any order
  • Cancel suspected fraudulent transactions
  • Limit product quantities
  • Correct pricing errors

Payment

Payments must be completed before orders are processed unless Cash on Delivery (COD) is offered.

Shipping

Estimated delivery times are provided for convenience only.

Delays caused by courier services, weather, customs, or other unforeseen events are beyond our control.

Return & Refund Policy

Customer satisfaction is important to us.

Eligible Returns

Products may be returned if:

  • The wrong product was delivered.
  • The product arrived damaged.
  • The product has a manufacturing defect.
  • The product expired before delivery.

Customers should contact us within 7 days of receiving the order.

Photographic evidence may be requested.

Non-Returnable Products

For hygiene and safety reasons, we cannot accept returns for:

  • Opened cosmetic products
  • Used products
  • Products damaged by customer misuse
  • Products without original packaging
  • Clearance or promotional items (unless defective)

Refunds

Approved refunds will be processed using the original payment method where possible.

Refund processing may take 7–14 business days depending on the payment provider.

Exchanges

Eligible products may be exchanged instead of refunded where stock is available.

Return Shipping

If the error is caused by Cosmico Lanka, return shipping costs will be covered by us.

If the return is due to customer preference, return shipping costs are the customer's responsibility.

Intellectual Property

All website content including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Text
  • Designs

are the property of Cosmico Lanka or their respective owners and may not be copied without permission.

Limitation of Liability

To the maximum extent permitted by law, Cosmico Lanka shall not be liable for indirect, incidental, or consequential damages arising from use of our website or products.

User Responsibilities

Users agree not to:

  • Misuse the website
  • Submit false information
  • Attempt unauthorized access
  • Distribute malicious software
  • Violate applicable laws

Privacy

Your use of our services is also governed by our Privacy Policy.

Governing Law

These Terms shall be governed by the laws of the Democratic Socialist Republic of Sri Lanka.

Contact Information

Cosmico Lanka

Ceyko International (PVT) Ltd
No. 835/10,
Siyambalape Watta,
11700,
Sri Lanka

Telephone: +94 70 774 6746

Email: cosmicolanka@gmail.com

Business Consultation: Federation of Film Media Culture Entertainment (FFMCE)

Consultation Email: info@ffmce.com